Zoya99 Terms & Conditions — A Complete Guide to Using the Platform

1Introduction & Eligibility

Zoya99 ("We", "Us", "Platform") is an online Sports Betting service operated at https://zoya99.click. These terms and conditions apply between you and zoya99. By browsing our website, creating an account, or using our services in any way, you are deemed to have accepted these terms.

If you disagree with any part of these terms, please do not use our platform. zoya99 reserves the right to update these terms and conditions at any time. Continued use of the platform following any changes constitutes acceptance of the revised terms.

• These terms and conditions have been prepared in Bengali. In the event of any translation, the Bengali version shall be considered the definitive text.
• Zoya99 is a licensed and regulated online gaming operator.
• This platform is intended for individuals of legal age only.

2Account Registration

To place bets on zoya99, you must create a personal account. You are required to provide accurate and complete information during registration. Accounts opened with false information will be cancelled and any associated balance may be forfeited.

• Single account only: Only one account per person is allowed. If multiple accounts are found, all of them will be closed.
• Accurate information: Enter your full name, mobile number, and date of birth correctly. Providing incorrect information during verification may result in your account being suspended.
• Password Security: Use a strong password. Never share it with anyone or choose something that can be easily guessed.
• Account transfer: Sharing or selling your account to anyone else is strictly prohibited.

3Age Verification

Zoya99 is strictly for users aged 18 and above. Minors are not permitted to use this platform. By registering, users confirm that they are at least 18 years of age.

We may request a National ID or other government-issued document for age verification at any time. Withdrawals may be put on hold until verification is complete.

4Deposits & Withdrawals

Deposits and withdrawals on zoya99 are available via Mobile Pay and Nagad. All transactions are secured with SSL encryption.

Deposit Terms:

• Minimum Deposit Amount: ৳200
• Maximum single deposit: determined by the user's account level.
• Deposits are usually credited to your account instantly.
• Failed transactions are automatically reversed within 24 hours.

Withdrawal Terms:

• Minimum Withdrawal: ৳500
• Each withdrawal is processed within 1–5 minutes.
• KYC verification is required to process withdrawals.
• Wagering requirements must be met before withdrawing from your bonus balance.
• Withdrawals may be subject to verification in cases of suspicious activity.

5Bonuses & Promotions

Zoya99 regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are detailed on the respective offer page.

• Welcome bonus: New users receive a 100% bonus on their first deposit. A minimum 5x wagering requirement applies before the bonus can be used.
• Cashback: Weekly cashback is automatically credited every Monday based on net losses from the previous week.
• Referral bonus: Refer a friend and receive a bonus after their first deposit.
• Bonus Abuse: Any misuse of the bonus system will result in account termination.
• Bonus Validity: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• Bonus on multiple accounts: The same person may not claim bonuses through multiple accounts.

6Betting Rules

When placing bets on zoya99, the following rules apply. Each sports market has its own specific rules, which are displayed on the respective market page.

• Minimum bet: Bets can be placed from ৳10.
• Bet Confirmation: Once a bet is confirmed, it cannot be cancelled unless a cash-out option is available.
• Match cancellation: If a match is cancelled, the full stake will be refunded. Results determined by the Duckworth-Lewis method will be settled accordingly.
• Live betting: Odds change rapidly in live betting. The odds displayed at the time of placing your bet are the ones that apply.
• Technical issues: If a bet is affected by a technical error, zoya99 reserves the right to make the final decision.
• Suspicious Betting: Any bet found to be associated with match fixing or unfair advantage will be voided.

7Account Cancellation & Suspension

Zoya99 reserves the right to suspend or terminate an account for any of the following reasons:

• Registration using false or incomplete information.
• Any violation of these Terms & Conditions.
• Creating multiple accounts.
• Misuse of the bonus system or fraudulent activity.
• Sharing your account with others.
• Attempts at hacking or cyber attacks.
• Court orders or requests from law enforcement authorities.

Users may request account closure at any time. Any remaining balance will be refunded after verification.

8Responsible Gaming

Zoya99 believes in responsible betting. Betting is for entertainment, not income. We want every user to enjoy our platform safely and in good health.

• Deposit limit: Daily, weekly, or monthly deposit limits can be set.
• Self-exclusion: You can self-exclude from the platform for anywhere between 6 months and permanently, whenever you need to.
• Cooling-Off Period: You can take a betting break for 1 to 30 days.
• Seeking Help: If you experience any betting issues, please contact our customer support.

For more details, visit our Responsible Gaming View page.

9Privacy & Data Protection

Zoya99 takes the protection of your personal information very seriously. Any data you share on our platform is used solely for the purpose of providing our services.

• Your information is never sold to third parties.
• All data is stored with SSL encryption.
• Information is not disclosed except in response to a valid request from law enforcement authorities.
• You may request to view or delete your personal information at any time.

For more details, see our Privacy Policy Read.

10Limitation of liability

Zoya99 is not liable for the following:

• Bets missed due to internet disconnection or technical issues.
• Issues with third-party payment platforms.
• Losses resulting from a user's own negligence or sharing of account credentials.
• Service disruptions caused by unforeseen circumstances or force majeure.

Zoya99 is committed to delivering the highest quality service at all times. If you run into any issues, our support team is ready to help resolve them.

11Right to Modify

Zoya99 reserves the right to modify, amend, or update these terms and conditions at any time. Users will be notified of significant changes via email or SMS.

• Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.
• We recommend checking this page regularly to stay informed of any updates.
• If you object to any changes, you may request to close your account.

12Contact

If you have any questions or feedback regarding these terms and conditions, please get in touch with us:

• Email: support@zoya99.click
• Live Chat: Click the chat button in the bottom-right corner of the platform.
• Support hours: 24 hours a day, 7 days a week.

For more information, visit our FAQ Page or About Us View page.