Data Protection Document

Zoya99 Privacy Policy — Your Data Is Safe With Us

Zoya99 takes your personal information very seriously. This Privacy Policy explains how your data is collected, used, and protected.

Last Updated: 1 January 2026 Applicable: All Users Reading Time: Approximately 10 minutes
End-to-End Encryption

All your transactions and personal data are protected with 256-bit SSL encryption. No third party can access or read this information.

No Sale of Data

Zoya99 never sells your personal data. Your information is used solely to improve our services.

Secure Storage

Your data is stored on internationally certified secure servers. Regular security audits are conducted.

Minimal Data Collection

Only the information that is strictly necessary is collected. No unnecessary data is requested.

Your Control

You can view, correct, or request deletion of your data at any time.

International Standards

Our Privacy Policy is built in accordance with international data protection standards.

This Privacy Policy applies to zoya99 ("We", "Our") and applies to all users of https://zoya99.click. By using our services, you are deemed to have accepted this policy.

1Introduction & Commitment

Zoya99 is a trusted online Sports Betting platform in Bangladesh. We understand how valuable your personal information is, which is why this privacy policy clearly outlines what data we collect, how it is stored, and under what circumstances it may be shared.

Our privacy policy is built on internationally recognized data protection best practices. We believe transparency is the foundation of trust — so we lay everything out clearly, with nothing hidden.

  • This policy applies to the zoya99 website and all associated services.
  • We never sell or rent your information.
  • You will be notified of any changes to our data protection practices.

2What Information We Collect

To open an account and use our services on zoya99, certain information is required. See the details below:

A) Information You Provide Directly

  • Registration Information: Full name, mobile number, email address, and date of birth.
  • Identity Verification: National ID number, photo (as part of the KYC process).
  • Payment Information: Mobile Pay/Nagad number (we do not store card numbers or bank details).
  • Contact Information: Messages and complaints sent to support.

B) Automatically Collected Information

  • Device Information: IP address, browser type, and operating system.
  • Usage Information: Pages visited, time spent, and buttons clicked.
  • Location Information: General geographic location (city/country level only).
  • Session Information: Login time, logout time, and session duration.
Data Type Purpose Mandatory?
Name & Mobile Account Registration & Communication Yes
Date of Birth Age Verification (18+) Yes
NID Information KYC & Fraud Prevention On Withdrawal
Payment Number Deposit & Withdrawal Process Yes
IP Address Security & Fraud Prevention Automatic
Cookie Data Experience Enhancement Optional

3How Your Information Is Used

Zoya99 uses collected data only for specific, defined purposes. We never use your information for anything beyond what is necessary.

  • Operated by: To manage your account, process bets, and complete payments.
  • Identity Verification: To verify your identity and prevent fraud.
  • Customer Support: To resolve your issues and answer your questions.
  • Security: To detect suspicious activity and protect your account.
  • Service Improvement: To analyze user experience and improve the platform.
  • Contact: To send important updates, bonus offers, and security alerts.
  • Legal Obligation: To comply with applicable laws and regulations.

We promise — your information will never be sold to advertisers or used for marketing purposes without your consent.

4Data Sharing Policy

Zoya99 does not share your personal information with third parties. However, in certain limited circumstances, sharing may be necessary:

  • Payment Processing: The information shared with Mobile Pay/Nagad is limited to what is needed to complete your transaction. They follow their own privacy policies as well.
  • Legal Requests: Information may be disclosed in response to a valid government or court order.
  • Security Investigation: We may assist law enforcement agencies in investigations involving fraud or cybercrime.
  • Technology Partners: Certain technology service providers involved in operating the platform may have limited access to data. All such providers are bound by strict confidentiality agreements.

Outside of the above cases, zoya99 will never share your information with anyone under any circumstances.

5Cookies & Tracking Technologies

Zoya99 uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.

Types of Cookies:

  • Essential Cookies: Keeping you logged in, security tokens — the site cannot function without these.
  • Functional Cookies: Saves your preferences, language settings, and customizations.
  • Analytics Cookies: To understand which pages are used most. This data is fully anonymized.

You can disable cookies from your browser settings, though some features may not work properly as a result.

6Data Retention Period

We do not retain your data longer than necessary. The retention periods for different types of information are outlined below:

  • Account Information: Indefinitely while the account is active. 5 years after closure (for legal compliance).
  • Transaction Records: 7 years (in accordance with financial regulations).
  • KYC Documents: 5 years after account closure.
  • Log Files: Up to 12 months.
  • Support Messages: 2 years after the issue is resolved.

Once the retention period expires, your data is securely deleted or anonymized. We do not hold on to outdated data unnecessarily.

7Your Data Rights

As a zoya99 user, you have full control over your personal data. You may exercise any of the following rights:

1
Right to Access Your Data

You may request to see what information we hold about you.

2
Right to Rectification

You may request corrections if any of your information is inaccurate.

3
Right to Erasure

You may request deletion of your data, provided there is no legal obligation to retain it.

4
Right to Portability

You may request a copy of the data we hold about you.

5
Right to Restrict Processing

You can request that we stop using your data for specific purposes.

6
Right to Object

You can opt out of marketing messages at any time.

To exercise these rights, email us at support@zoya99.click. We will respond within 30 days.

8Child Protection

Zoya99 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has created an account and provided personal data, that account will be immediately closed and all associated data permanently deleted.

If parents believe their child has been using this platform, please contact us immediately.

9Security Measures

Zoya99 uses industry-leading technology to keep your data secure:

  • SSL 256-bit Encryption: All data transfers are encrypted.
  • Firewall Protection: Multi-layered firewall protection to prevent unauthorized access.
  • Two-Factor Authentication: An extra layer of security at login.
  • Regular Security Audits: Periodic reviews conducted by third-party security experts.
  • Data Backup: Your data is backed up on secure servers.
  • Access Control: Only authorized personnel can access data on a need-to-know basis.

While we take every possible security measure, no internet service can guarantee 100% security. Please keep your account password strong and never share it with anyone.

10Third-Party Services

Our platform uses certain third-party services, each with its own privacy policy:

  • Payment Gateway: Mobile Pay and Nagad. Only the information necessary to process the transaction is shared.
  • Cloud Services: International cloud providers are used for data storage, all bound by strict data processing agreements.
  • Analytics Services: Limited anonymous data used for web traffic analysis.

No third party may use your information independently. All parties are bound by contract to comply with our privacy policy.

11Policy Updates

Zoya99 may update this Privacy Policy at any time. In the event of changes:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, you will be notified via SMS to your registered mobile number or by email.
  • Continued use of our services after any changes takes effect will be considered acceptance of the updated policy.

12Contact Us

If you have any questions or concerns regarding this Privacy Policy, please get in touch with us:

  • Email: support@zoya99.click
  • Live Chat: Chat button at the bottom-right corner of the website.
  • Support Hours: 24 hours a day, 7 days a week.

We will respond to any privacy-related request within 30 business days. For more information, please visit our FAQ Page or Terms & Conditions View page.

General Questions

Your Privacy Questions, Answered

No, never. zoya99 does not sell or rent your personal information to any third party. Your data is used solely to provide and improve our services.

Yes, you can submit a deletion request. However, certain data (such as transaction records) may need to be retained for a specific period due to legal obligations. Email us at support@zoya99.click.

Yes. All transactions are secured with 256-bit SSL encryption. We do not store card numbers or bank details — only the mobile banking number required to process transactions.

After account closure, certain data may be retained for 5–7 years for legal compliance. After that, all data is securely deleted or anonymized. Your personal identity will never be shared with any third party.

The site cannot function properly without essential cookies. However, you can still use the core service with analytics and marketing cookies disabled. Manage your cookie preferences through your browser settings.

Safe & Trusted

Your data is safe — join with complete peace of mind

Your privacy is our top priority at zoya99. Register securely and enjoy the best betting experience in Bangladesh.

SSL Secured  ·  Data Never Sold  ·  18+ Only

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